Financial: Dr. Conwell is a Professor of Psychiatry at the University of Rochester School of Medicine and Dentistry, where he directs the Geriatric Psychiatry Program and the UR Medical Center’s Office for Aging Research and Health Services, and co-directs the UR Center for the Study and Prevention of Suicide
There is no known commercial support or conflict of interest for Center for Mental Health & Aging
Accessibility Requests: Center for Mental Health & Aging is committed to accessibility and non-discrimination in continuing education activities and will conduct all activities in conformity with the American Psychological Association’s Ethical Principles for Psychologists. If participants have special needs, reasonable efforts will be made to accommodate them. Please contact [email protected] with questions, concerns or to request special accommodations.
Grievance Policy: CMHA will respond to grievances in a reasonable, ethical, and timely manner. Grievances may be submitted by course participants in writing to [email protected]. CMHA’s complete Grievance Procedure will be provided upon request. You may request Grievance Procedure by emailing [email protected].
Course interaction & System Requirements
The following system requirements help to reduce tech problems:
• Operating Systems: Windows XP or higher, MacOS 9 or higher, Android 4.0 or higher
• Internet Browser: Internet Explorer 9.0 or higher, Google Chrome, Firefox 10.0 or higher
• Broadband Internet connection: Cable, High-speed DSL & any other medium that is internet accessible.
• Webinar software: Zoom is used to deliver live, synchronous programs
General Refund Policy: ALL workshop refunds will be honored for cancellations received at least five (5) days prior to the date of a live webinar or live workshop. Unfortunately, we cannot issue refunds for On-Demand (Asynchronous) webinars due to the fact that once purchased, the participant has access immediately to all materials. Refunds will also not be issued due to technical limitations of the participant. We provide detailed instructions, and we are happy to assist in this area to a reasonable extent; however, we don't have the staff to guide you through every step of the process. Please note that payments made via Credit Card have certain fees associated with them, some of which are non-recoupable and are therefore non-refundable by Center for Mental Health & Aging. Therefore, all workshop payments made by Credit Card will have a three percent (3%) credit card fee deducted from the refund. These fees do not apply to cash or check payments. Should you have any questions regarding our workshop refund policy, please contact [email protected]
For additional questions email [email protected]